![]() Images: Displays images in the conversation.Auto Receptionist Info / Call Queue Info (only visible if the SMS conversations is associated with a call queue or auto receptionist): Displays the name, extension number, and direct number of the call queue or auto receptionist.Members: Displays the phone numbers involved in the SMS conversation.The other SMS participant will still be able to see the conversation.Ĭlick the info icon in top-right corner to access these options: Delete Conversation: Remove the SMS conversation and delete all messages in the conversation.Push Notifications: Enable or disable push notifications for the conversation.Block Number: Add the phone number to your blocked list.Access the contact in Google or Outlook if you need to further edit contact details. Add to Google Contact / Add to Outlook Contact (only visible if you enabled contacts integration): Add the associated phone number to an existing synced contact.The new contact will appear in the Contacts tab. Create Google Contact / Create Outlook Contact (only visible if you enabled contacts integration): Create a new Google or Outlook contact using the call history entry.Note: This option is not available for SMS conversations associated with call queues or auto receptionists. Meet with Video / Meet without Video / Chat (these options are only visible if the phone number belongs to an internal or external Zoom contact): Start an instant meeting or 1-on-1 chat with the contact.Hover over an SMS conversation below the SMS tab and click the ellipses button (. Note: If the caller hid their caller ID, you can only delete the conversation. Save Image: Save the image file to your local device.On the mobile app, tap and hold an SMS message to access these options. Note: If the SMS conversation is associated with a call queue or auto receptionist, the other SMS participant will still be able to see the message, but the message will be deleted for all call queue or auto receptionist members. The other SMS participant will still be able to see the message. Copy: Copy the message text to your clipboard.Open File Location: Open the original location of the image file on your local device.Save as: Save the image file to your local device.Hover over an SMS message and click the ellipses button (. Sign in to the Zoom desktop client, mobile app, or Zoom PWA.See the main SMS user guide for more information. This article goes over the various message and conversation options like saving a message or deleting a conversation. You can also use SMS with a call queue or auto receptionist. ![]() Zoom Phone SMS allows you to send and receive text messages (SMS) using the Zoom desktop client, mobile app, or Zoom PWA.
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